Job Listing Description

Desktop Support Technician

Description:

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
• Performing comprehensive troubleshooting and maintenance as prescribed by core processes in relation to laptops, tablets, printers, mobile devices, and other peripherals

• Installing, configuring, and troubleshooting core end user software and non-core software (specialized applications) as needed
• Troubleshooting and installing network and networked peripherals (Wi-Fi, mifi, etc.) issues

• Documenting troubleshooting steps applied in ticketing system and sharing findings with peers. Monitoring ticket closeout in a timely fashion.
• Updating physical assets within asset management tracking system

• Educating customers on better uses of IT while or self-help options while performing troubleshooting of existing or new devices

• Performing customer service representative responsibilities as needed

• Looking for ways to better engage end users, ensuring they walk away more productive and become enthused about IT with each interaction

 

   
 -Assistance needed with PC Refresh and IP Phone Deployment. Duties to include unboxing computer workstations, installing desktop software, deploying computer workstations, and connecting peripherals. Basic desktop support technician skills needed.



 
Job Number: 1810094717
Job Location: El Dorado, KS
Duration: 1 months
Input Date: 11/09/2018
Last Updated: 11/13/2018
Firm Name: PDS TECHNICAL SERVICES
Attention: Amy Kloeppinger
Address: 300 E JOHN CARPENTER FWY STE 700
City, State: IRVING, TX 75062
Phone: 214/647-9600
800 Phone: 800/270-4737
Fax Phone: 214/647-9630
Website: https://pdsjobs.force.com/candidates/job_detail?id=a1i1T000002qxxmQAA&URLSource=cjhunter

Previous Listing       Next Listing
Back to Abbreviated Search Results
Back to Complete Search Results
Back to Advanced Job Search

Phone: (425) 806-5200
Fax: (425) 806-5585
Email: staff@cjhunter.com
ContractJobHunter is a service of:
C.E. Publications, Inc.
P.O. Box 3006, Bothell, WA 98041-3006, USA
Disclaimer
The content of this website is Copyright 2018 C.E. Publications, Inc.