Job Listing Description

Complaint/CAPA Analyst - NJ

Chipton-Ross is seeking a Complaint/CAPA Analyst for an opening in Fair Lawn, NJ .

Conduct and lead the investigation and analysis of reported customer complaints per Quality Management System procedures using problem solving methodology to identify root cause.
Initiate and manage to closure, CAPA (Corrective Action/Preventive Action) investigations for customer complaints, recurring NCR's, audit non-conformances, and other investigations using problem solving methodology to identify root cause and implement effective corrective action.
Conduct CAPA effectiveness verification using risk management tools to evaluate impact of changes.
Analyze trend data, process capability data and other quality metrics in order to proactively propose specification or process changes.

Responsibility and experience for the above in an ISO/cGMP, Automotive or aerospace environment. Additionally:
Proven track record of hands-on problem solving expertise and driving continual improvement in a manufacturing environment.
Advanced proficiency of Excel, Word, PowerPoint, including data analysis and statistical methods. Professional Characteristics:
Results-oriented work attitude that exhibits initiative, energy, drive, creativity, collaboration, assertiveness, diplomacy, risk-based decision making and ambition.
Excellent interpersonal skills: ability to be a team player, build and maintain relationships with internal and external customers; highly functioning team leader and team member in a multi-skilled, dynamic business environment.
Demonstrated ability to manage time wisely and effectively prioritize multiple competing tasks.
Strong verbal and written communication skills.

Accredited High School Diploma/GED


Job Number: 168823
Job Location: Fair Lawn, NJ
Rate: Up to $41.35 DOE
Duration: 11 Months
Input Date: 03/16/2018
Attention: Patricia Padilla
Address: 343 MAIN ST
City, State: EL SEGUNDO, CA 90245
Phone: 310/414-7800 X286
800 Phone: 800/927-9318
Fax Phone: 310/414-7808

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