Job Listing Description

Complaint/CAPA Analyst - NJ

Chipton-Ross is seeking a Complaint/CAPA Analyst for an opening in Fair Lawn, NJ.

o Conduct and lead the investigation and analysis of reported customer complaints per Quality Management System procedures using problem solving methodology to identify root cause. o Initiate and manage to closure, CAPA (Corrective Action/Preventive Action) investigations for customer complaints, recurring NCR's, audit non-conformances, and other investigations using problem solving methodology to identify root cause and implement effective corrective action. o Conduct CAPA effectiveness verification using risk management tools to evaluate impact of changes. o Analyze trend data, process capability data and other quality metrics in order to proactively propose specification or process changes.

o Responsibility and experience for the above in an ISO/cGMP, Automotive or aerospace environment. Additionally: o Proven track record of hands-on problem solving expertise and driving continual improvement in a manufacturing environment. o Advanced proficiency of Excel, Word, PowerPoint, including data analysis and statistical methods. Professional Characteristics: o Results-oriented work attitude that exhibits initiative, energy, drive, creativity, collaboration, assertiveness, diplomacy, risk-based decision making and ambition. o Excellent interpersonal skills: ability to be a team player, build and maintain relationships with internal and external customers; highly functioning team leader and team member in a multi-skilled, dynamic business environment. o Demonstrated ability to manage time wisely and effectively prioritize multiple competing tasks. o Strong verbal and written communication skills.

Accredited High School Diploma/GED


Job Number: 168708
Job Location: Fair Lawn, NJ
Rate: Up to $51.13 DOE
Duration: 6 Months
Input Date: 03/16/2018
Attention: Patricia Padilla
Address: 343 MAIN ST
City, State: EL SEGUNDO, CA 90245
Phone: 310/414-7800 X286
800 Phone: 800/927-9318
Fax Phone: 310/414-7808

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