Description: PDS Tech, Inc. is seeking a Customer Support Representative II for an open position in Atlanta, GA.
Duties may include maintaining ongoing relationships, providing support and resolving problems for customers.
Assisting in studies to determine customer incentives and developing and preparing proposals for customer leads.
Additional duties may include distributing mail, filing, faxing, copying, and processing forms, typing, preparing reports and auditing documents.
Must be proficient in Microsoft Office (particularly Excel and Powerpoint. Access is a plus)
General administrative responsibilities include preparation of reports/presentations using various software packages and databases, compilation of information from various sources, and handling small scale projects.
Performs audits of various types.
Individuals at this level may still perform office functions outlined in the first two levels but these are not the primary focus of the position.
Individuals may deal with confidential material on a regular basis.